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Need to make a bicycle insurance or Strava claim?

Your bike insurance is bought for protection and for peace of mind and we all hope you never have to use it. However, in the unfortunate event of a claim, we have sought to make it really easy for you to do so

Our service promise to you

every step of the way

Our service promise to you

As passionate cyclists ourselves we know what you may be experiencing and will look to get you back up and cycling if you need to make a claim as soon as possible. Whether you are a casual cyclist who just needs to recover from injury and get back on the road or an avid athlete who needs to be back on the race circuit, we will be there to resolve your claim as quickly and efficiently as we can.

What claims are we covering?

The graphic below gives you an idea of which cycle insurance claims are the most common.*


Personal cyclist - injury & liability


Accidental damage



*Based on Gator Bikesure Ltd claims received from July 2015 to June 2020.

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If you have been involved in an accident or your bike has been stolen, we're here to help you every step of the way.