Contact us

When it comes to talking bikes, you’ll find us friendlier and chattier than a Sunday club ride, and we are committed to keeping you moving.

Financial Difficulties

We understand that circumstances can change and we are here to support our customers. If you have any concerns about your policy and making payment, please contact us on any of the channels above, and one of the team will be happy to talk you through the options available to you.

Chat

Our office hours are Monday to Friday
8:30 am - 5:00 pm

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Begin here to see your policy documents and change your payment details.

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Call

When it comes to talking bikes, you’ll find us friendlier and chattier than a Sunday club ride, and we are committed to keeping you moving.

Call customer service

Our office hours are Monday to Friday
8:30 am - 5:00 pm

Email

If you're inquiring about a claim or have a general question or concern, feel free to email us here.
[email protected]

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