FAQ
I haven’t received my Policy Schedule. What should I do?
If you can’t find your Policy Schedule in your email inbox, first check it’s not hiding in your spam folder, then make sure you’ve provided us with the correct email address.If everything looks correct, give us a call on 0203 198 2828 or email us at [email protected] and we’ll work it out.If you’ve requested hardcopies of your insurance documents by post, please allow five business days for their arrival. If you still haven’t received them after five business days, give us a call or email us.